You can delete your account directly from the app, in a few seconds — no need to contact us first. This page also covers what happens to your data, and how to request deletion if you no longer have the app installed.
1. Delete it in the app
Open HesabNa, go to Profile, and tap Delete Account. Confirm once more when asked — this takes effect immediately and cannot be undone.
2. What gets deleted
Your profile and payment handles (InstaPay, Vodafone Cash, Telda, or any other handle you added) are deleted immediately.
3. What stays, and why
Bills you organised are kept, but they're no longer linked to your identity. That's so the other people in those bills — who still need their own record of what was split and what they paid — aren't affected by your deletion. Nothing in a kept bill can be traced back to your account once deletion completes.
4. No app on this device? Request it by email
Email hello@hesabna.app from the email address on your account, with the subject "Delete my account". We'll confirm within 2 business days and complete the deletion within 30 days — same as the rest of our data-request process (see the Privacy Policy).